PRIVACY POLICY

Marvelling Tours & Safaris (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, email communications, booking forms, or any of our travel services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number and email address
• Nationality and passport details
• Emergency contact information

Travel Details

• Travel preferences and selected destinations
• Travel dates and accommodation details
• Dietary restrictions or medical requirements

Payment Information

• Billing details processed securely through trusted third-party payment providers

Website Usage Data

• IP address
• Browser type
• Pages visited and time spent on our website (for analytics and performance improvement)

2. How We Use Your Information

Your information is used to:

• Process and manage bookings and travel arrangements
• Personalize and enhance your travel experience
• Communicate confirmations, updates, and promotional offers
• Improve our services and customer support
• Comply with legal and regulatory requirements

3. Sharing of Information

We may share necessary information with:

• Partner hotels, guides, transport providers, and other service partners to fulfill your itinerary
• Secure payment processors for transaction handling
• Government or legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

5. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Withdraw consent where applicable
• Request deletion of your data, subject to legal or operational requirements

6. Cookies & Website Tracking

Our website may use cookies and similar technologies to analyze performance, improve functionality, and enhance user experience.

7. Third-Party Links

Our website or communications may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

If you have any questions regarding this Privacy Policy, please contact us directly.

Marvelling Tours & Safaris Management